Perfection Carpet Care FAQS

Commonly asked questions
 
     
 
 
 
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Perfection Carpet Care

Working with the biggest and best New York City based Companies for over 30 years!

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Perfection Carpet Care

Services now include tile coloring and cleaning. We can also re-grout without removing tile

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Perfection Carpet Care

Premier vendor with the Better Buisiness Bureau for over 25 years

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  1. Do you have references?
  2. Is Perfection Carpet Care licensed (does it matter)?
  3. Do you bring the cleaning supplies and equipment?
  4. Do I have to be home when you clean?
  5. What days do you work?
  6. Can Perfection Carpet Care manage our in-house cleaning staff ?

Do you have references?

Absolutely we have client references available by request.

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Is Perfection Carpet Care licensed (does it matter)?

Perfection Carpet Care IS licensed and It DOES Matter. The house cleaning industry has many unlicensed, uninsured, un-bonded individuals offering services. There are laws, rules, and protection afforded consumers when using a licensed company in the state of New York. Only licensed companies may carry industrial, liability, Labor and Industries, and bonding insurance protection (though a business license doesn't guarantee that the company carries all these protections) Checking whether a company is licensed is easy, you can review a copy of the master business license, registered with New York state department of consumer affairs. Hiring an unlicensed individual makes the 'client' technically and legally an employer, with all the tax, legal, and liability issues that come with it.

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Do you bring the cleaning supplies and equipment?

You bet. We arrive with all cleaning supplies and equipment necessary to make your home or office sparkle. We even bring our own freshly laundered soft cotton towels to clean with. You'll be happy to know that many of our products are earth friendly and/or either unscented or low scented. If you'd like us to use your cleaning equipment or any special cleaning supplies, just let us know. We'd be happy to do so.

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Do I have to be home when you clean?

Not at all. In fact, many clients prefer to give us a key so we can clean when they are away. All keys in our possession are given a code designation and are secured when not in use. If you wish to hide a key on your premises, please call the office with the location so we can notify the team prior to their arrival.

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What days do you work?

Simple. 24-7 365 days a year

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Can Perfection Carpet Care manage our in-house cleaning staff ?

Yes. Perfection Carpet Care has the resources and expertise to efficiently take over the management of client's in-house cleaning staff if required. Perfection Carpet Care has the structures in place to ensure that the transition to new cleaning management is as smooth and efficient as possible. We work closely with our clients to determine their in-house cleaning needs and by establishing positive working relationships with cleaning staff, Perfection Carpet Care ensures that the management of your in-house cleaning staff is exactly how you need it to be.

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